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Privacy Policy

Data Protection Information for The Sidas Clinic Patients:

We operate on a paperless system. All data is held on the website which uses a cloud-based system. This is password protected and encrypted. For further information on Cliniko security, you can read more at

We collect certain data from you to meet mandatory requirements regarding medical notes. There is a legal requirement to keep medical notes for a period of time after treatment (for a minimum of 7 years). Your details will be destroyed after this period. Your personal information will be used for your treatment, in which to give The Sidas Clinic the details required to give you appropriate treatment/advice. Your information, regarding treatment, will only be accessed by the therapists. We will not share this information (i.e. with other medical professionals such as your doctor) without your permission. We take your privacy seriously and will take all reasonable steps to ensure the protection of your data. Please note that your right to be forgotten cannot override the legal requirement to keep medical notes for the mandatory period. You can request a copy of your details at any time. Please note if you do not wish to give us these details we are unable to carry out any assessment or treatment.

We also collect data to assist in the administration of our business to provide you with an efficient service. We would like to use your contact details to assist in the administration of appointments/reminders about appointments/update you on information about the practice. accept these terms when booking an appointment. If you do not consent to this, please inform your therapist or the receptionist on duty and we will opt you out of our communications list.



When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about new products, services and other updates.



If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: The Sidas Clinic, Bridge House, 1 Bridge Street, Kendal, LA9 7DD, Cumbria, United Kingdom.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.


When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


This site, like most others, uses cookies to prevent cross-site request forgery and to store non-identifying information about your visit. They're not used for any crucial functionality, so if you choose to opt out of cookies the site will continue to work.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products or services to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at

The Sidas Clinic
Privacy Compliance Officer

Bridge House, 1 Bridge Street, Kendal, LA9 7DD, Cumbria, United Kingdom.

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